Your Syngency-hosted domain name

When you sign up for your Syngency account, we create a free, Syngency-hosted domain name for you. It looks like this:

youragency.syngency.com

We recommend that you obtain a custom domain name and redirect it to your Syngency-hosted domain. A custom domain name will strengthen your unique brand and enhance the profile of your agency on the web.

Obtaining a custom domain

It’s likely you’ll already own the domain you will be using with your Syngency website, but if you haven’t yet purchased one, we highly recommend Cloudflare.
They offer many built-in performance and security features, and make it easy to adjust your DNS settings, which is what you will need to do below..

Managing your domains in Syngency

You can manage your custom domains from Settings > Domains:

This will display a list of your domains that are in use with Syngency:

The first domain in bold is your default Syngency domain, and you will want to add two additional records for each domain you want to use with Syngency:

youragency.com

www.youragency.com

This will ensure that your website will appear when visitors enter either http://youragency.com or http://www.youragency.com in their browsers.

The Primary domain is always redirected to if visitors enter any of your other domains in their browser.

Modify your domain’s DNS zones

Login to the dashboard on your domain hosts’ website, and find the section where you can edit the DNS zones for your domain.

Below is an example of what you’ll see if your domain is hosted with Syngency via Cloudflare – but this will of course may look different with your domain host:

Once you have found this, follow these steps:

  1. Set your root “@" record to a CNAME pointing your default Syngency domain youragency.syngency.com
  2. Add a new CNAME record called www which points to your default Syngency domain youragency.syngency.com
  3. If you see a TTL field and it’s editable, set the TTL to 300 seconds (or the smallest value allowed).

Note: If you are using Multi-Office domains, you will need to add additional CNAME entries for each of the office subdomains, all pointing to youragency.syngency.com

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