All Collections
QuickBooks, Xero, and other Add-Ons
QuickBooks
"Feature Not Supported Error" when invoicing a booking
"Feature Not Supported Error" when invoicing a booking

Typically accompanied by "We're sorry. This feature is not included in your QuickBooks Online Simple Start subscription."

Ryan Marshall avatar
Written by Ryan Marshall
Updated over a week ago

After connecting Syngency to your QuickBooks account, you may encounter this message when attempting to sync a booking.

This occurs because Syngency requires at least the QuickBooks Online Essentials plan:
​
​https://quickbooks.intuit.com/pricing/

The QuickBooks Online Simple Starter plan is not supported, as it does not offer support for Bills, which are created for each model in the booking when it is invoiced.

Did this answer your question?