How Syngency works with Xero

A quick look at what information Syngency syncs with Xero, and how payments in Xero automatically update Syngency in return.

Ryan Marshall avatar
Written by Ryan Marshall
Updated over a week ago

One of the key aspects of Syngency's integration with Xero is the data that is synced  between the two platforms, particularly the updates that are sent back to Syngency once payments are entered in Xero.

The diagram below summarises how this process works:

  1. The status of a booking is set to "Invoiced" in Syngency.

  2. An invoice to the client is created in Xero*.

  3. Bills are created in Xero for each of the talent in the booking*.

  4. The invoice is sent to the client, either from Xero, or from Syngency, with a link to the Xero payment page included.

  5. The client pays the invoice using any of the supported online payment options Xero offers.

  6. The accounts team reconciles the payment from the client in Xero.

  7. Payments are made to each of the talent in the booking.

  8. Xero updates Syngency, setting the booking status to "Closed", setting the booking's Payment Date to the payment date entered in Xero, and setting any related talent bills to "Awaiting Payment" in Xero.

  9. Payments are made to each of the talent in the booking. Once this is done, Xero will update Syngency with the Payment Date and Payment Reference entered in Xero, and this information will populate the booking and talent's statement.

*Generally these are created as "Drafts" in Xero, although you may change the default to "Awaiting Approval" or "Approved" depending on your preferred workflow.

For a full video walkthrough of the Syngency + Xero integration, watch our webinar below:

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