Issue:
Quickbooks Error Code (6840): You can not delete this transaction because it is matched to a transaction that was downloaded into a different account
Environment:
Syngency
Bill Syncing
Quickbooks Online
Additional Information:
For a full list of Quickbook Error Codes click here.
This issue occurs when a firm disconnects a QBO account from Syngency, then connects a new account, then attempts to edit a transaction.
Resolution:
Manually edit the Quickbooks transaction to match any changes made in Syngency.
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