To begin with it is important to note what Syngency is referring to with the terms Agency Fee and Agency Commission.
Agency Fee is the fee an agency charges to the client (usually a percentage on top of the talent fee).
Agency Commission is the fee an agency charges to the talent (usually a percentage from the talent fee).
Agency Fee Settings- Default
The default Agency Fee is set under Settings> Fees & Taxes> Agency Fee.
Once set here this default will apply to all Bookings (unless changed within a specific booking - see next paragraph). You are also able to define the behaviour of your Agency Fee here by selecting or unselecting the Included in "Inclusive" fees box (the set default for Agency Fee is for it to be selected).
Agency Fee Settings- Bookings
You are also able to customise the Agency Fee within a Booking when adding a Fee line item to a talent.
This is also where you can customise whether the Agency Fee is a percentage or set amount and define whether the amount is Inclusive (should Agency Fee be included in Inclusive behaviour)
Agency Commission Settings- Default
The default Agency Commission is set under Settings> Fees & Taxes> Agency Commission.
Once set here this default will apply to all Bookings (unless changed under talent settings or within a specific booking - see next paragraphs).
Agency Commission Settings- Talent
You are also able to set a different default Agency Commission for individual Talent by going into the Talent Profile> Accounts and scrolling to the bottom of the page. This Agency Commission setting will override the agency default setting and will become the default for that specific talent.
Agency Commission Settings- Booking
You can customise Agency Commission per Booking for a Talent by right clicking on the talent name and selecting View> Settings
The pop up will allow you to adjust the Agency Commission for the specific Talent for this specific Booking and will override the agency default/talent default.
You can also customise the Agency Commission to a set amount rather than a percentage of the fee.