For Agents and Admins
A collection of guides to help you navigate each section of your Dashboard.
Agents: How to Add your Syngency Admin Sign-In as a Shortcut to your Smartphone or Tablet.
Create your first Booking
Using Inclusive Fees
Invoice Splits
Managing agency commission in a booking
Create a Booking directly from a Talent Chart
Bookings Overview
Add Talent to a Booking
Add a Location to your Booking
How to send a Booking Confirmation
Booking Statuses and Schedule Types explained
Why is Sales Tax not charged on my Invoice
Payroll Modes
Production Roles
Add a Talent Schedule to a Booking
Add Fees to Talent in a Booking
Add Expenses to Talent in a Booking
Email Talent from a Booking
Create an Invoice from a Booking
Send an Invoice from a Booking
Add an Attachment to an Invoice
Invoice a different contact to the client in a booking
Create Mother Agency Statements (Bills)
Linking talent in bookings
Duplicating a Booking
Creating Quotes in Your Booking
Adding Mother Agency Commission to your model bills and statements
Create a new Casting Call
Create a package from a Casting Call
Create a Booking from a Casting Call
Creating a Casting Call with Submission Media
Add Recipients to a Casting Call
Add Groups to a Casting Call
Send a Casting Call to recipients
Downloading Subsmission Media from a Casting Call
Add Locations & Sessions to a Casting Call
Add Notes & Attachments to a Casting Call
Adding and Searching Talent Tags
Add new talent
Managing Talent in Divisions
Activate talent accounts for entire Divisions, Offices or Groups
Importing Talent and Contacts
Add a bookout/lockout for a talent
Activate a talent's account for the Talent Portal and Mobile App
Add an Agency list to your Talent
Export Talent and Contact details
Skills
Do a Talent Search using specific parameters
How to activate logins for family members sharing the same email address
How to create mother agency invoices
How can I change sizing units for my talent?
Bulk Edit Talent
Talent Settings Explained
Creating a comp card from gallery images
Create a Talent Headshot from a Gallery
Help! Uploaded images are displaying with their colour washed out
How Divisions and Galleries work together
Link YouTube and Vimeo clips to your video galleries
Set a new thumbnail for your video
Creating a new gallery
Copy or move files between galleries
Publish an archived gallery
Uploading files to your gallery
Media Uploads Galleries
Agency Commission/Agency Fee Default Settings
Securing your account with Two-Factor Authentication
Dashboard: Reminders
Opening items in a new tab
"Right-click" context menus
Sending one-off emails to your talent and contacts
Using the date picker
Adding attachments
Why you should Terminate rather than Delete a Talent Profile